Privacy Policy

Last updated 18 October 2026.

This website is a neighbourhood pizza window. We take callback orders only. There is no checkout and no card form on this host.

Who we are

Marco Vella operates Queen West Fold, a single pizza window at 650.5 Queen Street West, Toronto, ON M6J 1E4.

P.O. Box 2218, Station A, Toronto, ON M5W 1H1, Canada
[email protected] · (647) 352-5700

This policy is written under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). The kitchen is in Ontario.

If you came from an advertisement

A sponsored link does not turn this host into a payment page or a chain checkout. We still take callbacks only. We still do not process cards here. We still do not run advertising pixels on these pages. The network that showed the ad is not this kitchen. The same rules apply whether you typed the address or followed an ad.

What we collect

• Callback ticket. Name, phone, optional email, pickup window, what you want — so we can ring you. Do not send card numbers. The ticket in your browser stays on your device until you send the form.
• Contact note. Name, email, message.
• Server logs. IP, browser, time, path. Hosting logs for uptime and abuse. Not advertising profiles.
• Cookies. See the Cookie Policy. Strictly necessary only, if the host sets one. The ticket uses local storage in your browser, not a tracking cookie.

No newsletter. No accounts. No payment data, because there is no checkout.

Purpose

• Callback details: your request that we telephone you about food.
• Contact notes: correspondence you started.
• Logs: running and securing a public site.

We do not sell, rent, or trade personal information. We do not use it for profiling or automated marketing.

Sharing

Food callbacks stay in the kitchen. We do not forward them to a third-party ordering app. A virtual-server host sees technical data to keep the machine up. A lawful Canadian order gets only what it requires.

How long

Callback notes: until the order is done, then a short kitchen record — usually not more than twelve months. Correspondence: up to twenty-four months unless a complaint about the site itself needs longer. Logs rotate with ordinary hosting.

Your rights

Under PIPEDA you may ask whether we hold personal information about you, see it, correct it, and withdraw consent for a stored callback (we delete it unless we must keep a record of the order). You may complain to the Office of the Privacy Commissioner of Canada. Ontarians may also write to the Information and Privacy Commissioner of Ontario.

OPC: 30 Victoria Street, Gatineau, Quebec K1A 1H3 · priv.gc.ca

IPC Ontario: 2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8 · ipc.on.ca

Write to [email protected] or use Contact. We aim to answer within thirty days.